QUEENSWAY HOTEL, SURE HOTEL COLLECTION BY BEST WESTERN, London – Your ideal downtown stay
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Key details
Hotel Overview
147-149 Sussex Gardens,
London,
United Kingdom,
W2 2RY,
Greater London
Queensway Hotel, Sure Hotel Collection By Best Western - Business-friendly hotel near Kensington Gardens
Located in Westminster Borough, this hotel is a 2-minute walk from the nearest underground station and a 15-minute walk from Oxford Street. The bright and airy breakfast room serves a continental buffet daily with cereals, breads, pastries, yoghurts, eggs, coffee, tea, and fruit juices. The hotel is a 10-minute walk from Kensington Gardens and Hyde Park. Amenities include complimentary wireless internet access, express check-in, express check-out, a 24-hour front desk, and dry cleaning services.
Additional perks of the hotel
Tour/ticket assistance
Complimentary wired internet access
Smoke-free property
Close to Natural History Museum (2 km), The British Museum (3 km), and Harrods (2.5 km)
Rooms
The hotel offers 42 accommodations, including single, double, twin, and triple rooms. All rooms feature private bathrooms with complimentary toiletries and hairdryers, laptop-friendly workspaces, flat-screen Freeview TVs, safes, and coffee/tea makers. Some rooms are located in the basement or on higher floors with elevator access up to the third floor.
Other conveniences
Heating and carpeted flooring
Wardrobes and desks
Telephones and electric kettles
Bed linen and towels provided
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Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
147-149 Sussex Gardens,
London,
United Kingdom,
W2 2RY,
Greater London
Map view
147-149 Sussex Gardens,
London,
United Kingdom,
W2 2RY,
Greater London
City landmarks
Park
Hyde Park
4300 ft
Museum
The British Museum
2.0
mi
Garden
Buckingham Palace
1.6
mi
Museum
Victoria and Albert Museum
1.3
mi
Landmark
Madame Tussauds London
1.8
mi
Museum
Science Museum
1.3
mi
Museum
Natural History Museum
1.3
mi
Gallery
Wallace Collection
1.0
mi
Park
Kensington Gardens
3900 ft
Square
Trafalgar Square
2.0
mi
Landmark
Coca-Cola London Eye
2.4
mi
Museum
National Gallery
1.9
mi
Landmark
Marylebone
1.2
mi
Landmark
Harrods
1.5
mi
Palace
Kensington Palace
4900 ft
Art object
Sherlock Holmes Museum
1.6
mi
Landmark
Oxford Street
1.8
mi
Landmark
Marble Arch
4200 ft
Mosque
The Regent's Park
1.4
mi
Monument
The Albert Memorial
1.0
mi
Landmark
Selfridges London
1.1
mi
Museum
Apsley House
1.4
mi
Event hall
Royal Albert Hall
1.1
mi
Monument
Peter Pan Statue
2500 ft
Gallery
Lisson Gallery
4200 ft
Square
Piccadilly Circus
1.7
mi
Fountain
Princess Diana Memorial Fountain
4800 ft
Nearby
Praed St
Paddington
1300 ft
The Old Police House Hyde Park Hyde Park
The Serpentine
1200 ft
Restaurants
Mimos Cafe Bar
500 ft
19 London Street Paddington
Sussex Fish Bar
400 ft
20 London Street Paddington
McDonald's
800 ft
144 Praed Street
Lite Bite
700 ft
7 London Street Paddington
Paramount Lebanese Kitchen Paddington
700 ft
26 London Street
La Tazza Cafe
1100 ft
143 Praed Street Paddington
Micky's Fish and Chips
1100 ft
29 Norfolk Place
Warisan Cafe
800 ft
190 Sussex Gardens Paddington
Kfc
1000 ft
380 Edgware Road 9 The Hyde
Bonne Bouche
1200 ft
129 Praed Street Paddington
Le Gourmet
900 ft
157 Praed Street
Guest Reviews & Ratings
What Guests Are Saying?
Guest reviews
5.0/10
based on 12 reviews
7.2
7.2/10 based on 2915 reviews
Kevin
United Kingdom,
April
2024
7.6/10
The hotel was very approachable and convenient, with spacious rooms and friendly, helpful service. However, some areas were outdated, dusty, and in the basement. The dining options were just alright but the breakfast was good. The location was superb, close to Paddington station and various restaurants.
Rooms
7.0
The rooms were spacious but seemed to have been decorated in the last century. Some areas were a bit dusty and in the basement.
Service
9.0
The service was very approachable, and the staff were lovely, friendly, and quick to respond to any issues.
Location
9.0
The location was great, just a few minutes walk from Paddington station, surrounded by nice restaurants and cafes.
Dining
6.0
The dining options were just okay, with the breakfast being a highlight.
Facilities
7.0
The hotel offered basic facilities but nothing exceptional.
Kenneth
United States,
February
2024
6.2/10
The hotel's location is great, close to Hyde Park but the rooms were on the smaller side. The service was a mix of rude and helpful, with some areas needing improvement. The dining experience had a basic selection, and the facilities were average.
Rooms
5.0
The rooms were not as large as expected, limiting space with small bathrooms.
Service
6.0
The service was a mix of rude interactions and some helpful moments.
Location
8.0
The location was good for Hyde Park with easy access to travel routes.
Dining
5.0
The dining options were very basic, with better choices available outside.
Facilities
6.0
Leonard
United States,
January
2024
7.2/10
I had a pleasant stay at the hotel. The rooms were clean and comfortable, and the staff was friendly and very helpful. The location was great, close to Paddington station and within walking distance to Hyde Park and various travel routes. However, the dining options were limited and not very impressive, and there was some morning noise in the room that was a bit bothersome.
Rooms
8.0
I stayed in a cosy double room accessed by the elevator. The room, although a bit small, was clean and comfortable.
Service
7.0
The staff's service was okay after our stay. They were friendly and very helpful, although there was some rudeness and loud noise in the room in the morning.
Location
9.0
The hotel's location was convenient, close to Paddington station and easily accessible to various travel routes. It was also near Hyde Park, Marble Arch, Oxford Street, and other attractions, making it ideal for both leisure and business travelers.
Dining
5.0
The dining experience was a bit disappointing. Breakfast consisted of simple toasts and cereal, and some condiments were left half-used on the table. There was also an additional charge for water, which was unexpected.
Facilities
7.0
Jimmy
United Kingdom,
December
2023
7.0/10
The hotel has a great location, making it easy to reach Paddington train and tube stations. The rooms, although small, are clean and tidy. The service is friendly and accommodating, but the dining options are limited. Overall, a convenient choice for travelers.
Rooms
7.0
The rooms were clean and tidy, albeit small.
Service
8.0
The service was friendly and accommodating.
Location
9.0
The hotel is in a great location, within easy walking distance to Paddington train and tube stations.
Dining
5.0
The dining options were limited and below expectation.
Facilities
6.0
The facilities provided were basic but sufficient for a short stay.
Bruce
United Kingdom,
November
2023
7.8/10
The hotel's location is excellent, very near Paddington Station and Tube lines. The rooms are warm and large enough to be comfortable, but in need of some maintenance due to drafts and noise. The service was very friendly and accommodating, with efforts to address any issues promptly. The dining experience offered a good variety but could be improved with more options. The location is perfect near the underground and suitable for those attending Wembley stadium. Overall, a convenient choice with some room for improvement.
Rooms
7.0
The rooms are warm and large enough to be comfortable, but in need of maintenance due to drafts and noise.
Service
9.0
The service was very friendly and accommodating, with prompt efforts to address any issues.
Location
8.0
The location is perfect near the underground and suitable for those attending Wembley stadium.
Dining
7.0
The dining experience offered a good variety but could be improved with more options.
Facilities
8.0
The facilities are suitable for a comfortable stay.
Samuel
United Kingdom,
October
2023
7.4/10
The hotel is conveniently located near Paddington Station, making it a perfect spot for easy access to transportation. The rooms, although clean, are on the smaller side and lack soundproofing, giving a cozy but not noise-free stay. The staff is friendly and helpful, offering a touch of humor during interactions. The dining options are decent, but the continental breakfast lacks variety. Overall, a good value stay with some limitations.
Rooms
7.0
The rooms were clean but quite small and not soundproof.
Service
8.0
The staff was very friendly and had a nice sense of humor.
Location
9.0
The hotel's location near Paddington Station is excellent for transportation and arrival convenience.
Dining
6.0
The dining experience was average with limited variety for the continental breakfast.
Facilities
7.0
The hotel offers decent facilities for a comfortable stay.
Fred
United States,
October
2023
7.4/10
The hotel is located at the top of the building with small rooms due to sloping ceilings, but it served our needs well for a short stay. The service was welcoming and very helpful, especially during evening and night shifts. The location was excellent for us, close to Paddington and with polite and helpful staff. The dining options were not extensive but better than expected, with recognized brands available. Overall, good value for the price paid.
Rooms
6.0
The rooms were indeed small with sloping ceilings, making it difficult to stand up, but they served their purpose for our short stay. After being on the top floor and going up four flights of stairs, it was good for what we needed.
Service
8.0
The staff was welcoming and really helpful, especially accommodating during our stay. The housekeeping and wake-up services were very efficient.
Location
9.0
The location was excellent for us, being close to Paddington and within walking distance from the train station. It was perfect for our visit to central London and close to Hyde Park, which was the main attraction we wanted to see.
Dining
7.0
The dining options were not extensive, mostly cereal and hard-boiled eggs, but they were better than expected with recognized brands available.
Facilities
7.0
Michael
United Kingdom,
September
2023
6.8/10
The hotel is in a convenient location near Paddington station, making it easy to travel around London. The rooms are small but clean and basic. The service is friendly, though the rooms could use some updating. The dining options are adequate but nothing fancy. Overall, a decent choice for a short stay.
Rooms
7.0
The rooms were clean and very basic, albeit small in size.
Service
6.0
The service was friendly but the rooms looked tired and could be brighter.
Location
8.0
The hotel is perfectly located near Paddington station, ideal for those traveling to and from the city.
Dining
6.0
The dining experience was simple and adequate, nothing extraordinary.
Facilities
7.0
The hotel offers standard facilities suitable for a short stay.
Frank
United Kingdom,
September
2023
6.6/10
The hotel offers a cozy stay with some drawbacks. The rooms are decent with essential amenities, but there were some pest issues. The service is friendly and helpful, creating a warm atmosphere. The location is convenient with easy access to travel routes, albeit lacking in some aspects. The dining options are average, and the facilities are standard.
Rooms
6.0
The rooms had a working TV, en suite bathroom, and a double bed. However, encountered two rats entering the room, which was unsettling.
Service
8.0
The staff are friendly and very helpful, creating a welcoming environment.
Location
7.0
The hotel is close to various travel routes and offers a quieter environment than expected for central London.
Dining
5.0
The dining experience could be improved with more variety and quality, as the current options are limited.
Facilities
The hotel provides basic facilities suitable for a short stay.
Murray
United Kingdom,
August
2023
8.2/10
The hotel offers clean and spacious rooms in a great London location at a good price. The bathroom could be better, but considering the overall condition and value, it was acceptable for a one-night stay.
Rooms
8.0
The rooms are very clean and big for London standards.
Service
9.0
The service was friendly, helpful, and polite.
Location
9.0
The location is excellent with easy access to various amenities within a short walk.
Dining
7.0
The dining was adequate, but there could have been more variety.
Facilities
The hotel offers good facilities for a comfortable stay.
William
United Kingdom,
July
2023
7.2/10
The hotel is ideally located between the Lancaster Gate and Paddington stations, making it convenient for travel to London's famous sights. The rooms were spacious, but the inadequate window glazing made them a bit chilly at times. The service was friendly, especially the accommodating staff who stored our leftover food in their refrigerator. The dining options were basic, with limited choices, but the tea and coffee facilities in the room were a nice touch. Overall, a decent value for a stay in a convenient area.
Rooms
7.0
The rooms were larger than expected, but the window glazing and limited heating could make it quite cold.
Service
8.0
The staff was friendly and kind, going the extra mile to assist and store our food leftovers.
Location
9.0
The location near Paddington Station and transport links was perfect for our needs, offering easy access to all of London's attractions.
Dining
6.0
The dining options were somewhat limited, but having tea and coffee facilities in the room was a nice addition.
Facilities
6.0
The hotel lacked extensive dining choices but made up for it with decent tea and coffee facilities in the rooms.
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